Shipping policy
Shipping
We want your Classy Radiance order to reach you safely and beautifully. Here’s what you need to know about shipping and delivery.
Where We Ship
We offer worldwide shipping.
Shipping Costs
We offer FREE SHIPPING.
Processing & Delivery
Each piece is made to order and carefully inspected before it is shipped.
Most orders typically arrive within approximately 2–8 business days. Delivery times are estimates and may vary depending on the destination, carrier operations, holidays, or other circumstances outside our control.
Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking Your Order
As soon as your order is on its way, we'll send you an email containing your tracking number or tracking link.
Please allow some time for tracking information to become available after receiving your shipping confirmation.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error after ordering, contact us as soon as possible at contact@classyradiance.com. We'll do our best to help if your order has not yet entered fulfillment, but we cannot guarantee that an address can be changed once processing has begun.
We are unable to provide a refund or replacement for orders delivered incorrectly due to an inaccurate or incomplete address provided at checkout.
Delayed or Missing Orders
Carrier delays can occasionally occur. If your tracking information has not updated for an extended period or you believe your package may be lost, please contact us at contact@classyradiance.com with your order number and we'll help investigate.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us within 10 days of delivery.
We'll arrange a free replacement or refund for approved claims in accordance with our Returns & Refunds Policy.
View our Returns & Refunds Policy →
Questions?
If you have any questions about your shipment, contact us at contact@classyradiance.com and include your order number when applicable.